The FCS Diversity & Inclusion Forum speaker series continues with a panel discussion on "The New Office Culture." Join us online for this virtual event on Tuesday, September 21 at 4:00pm ET.
With businesses ramping up the scheduled return of employees to their offices, we are faced with new questions and challenges about how the past 18 months have impacted corporate culture. During our time working remotely and logging in from home offices, our relationships with colleagues, management and clients have changed. Sometimes slightly, sometimes dramatically. Commuting and sharing office space again brings with it a full emotional range -- from trepidation and fear to relief and excitement. How do employees balance their concerns and their ambitions? How do managers meet employee expectations?
Layered atop these personal feelings is the greater awareness and acceptance of diversity and inclusion that has been driven by the racial inequality and civic unrest that created searing headlines and lasting memories during the pandemic. How will these topics influence the culture of the largest and smallest firms in the financial services ecosystem?
Our panel will delve into these sensitive topics and share their thoughts on how we can all work together to foster the right culture for our team, our office, and our company.
DeLonzo Rhodes, Head of Diversity, Equity & Inclusion, Dotdash, will moderate our panel, which will include:
- Marleta Ross, Managing Director and General Manager of the Chase Sapphire Credit Card portfolio for J.P. Morgan
- Angela Bostick, Chief Marketing & Communications Officer for The Wharton School at The University of Pennsylvania
You're welcome to submit questions for our panel ahead of the event by email to [email protected].
Special thanks to Investopedia for sponsorsing this event as our exclusive programming partner.
General Manager of Chase Sapphire Credit Card
Marleta Ross is Managing Director and General Manager of the Chase Sapphire Credit Card portfolio with accountability for full P&L, brand strategy, product development and value proposition, new account originations, digital marketing, customer experience, portfolio marketing, strategic partnerships and credit risk. Prior to this, Marleta was Managing Director and Global Head of Digital for the Private Bank, responsible for acquiring new clients and deepening client relationships through digital channels and developing an integrated technology ecosystem to support effective and efficient marketing. Before joining JPMorgan Chase in 2017, Marleta spent 14 years at American Express where she was most recently Head of Acquisition Strategy & Operations for the Global Consumer Products & Services group.Prior, she served as Head of Digital Marketing Strategy & Capabilities Development where she redesigned the corporate card website, launched the industry’s first digital corporate card application and built a three-year capabilities roadmap designed to advance digital marketing globally, drive profitable growth and increase client engagement and retention.Since 2002, Marleta has held several roles across Enterprise Digital, Global Advertising, Corporate Payments, U.S. Consumer Card, and Prepaid Card groups, with a focus on digital acquisition, customer loyalty and retention, business development and cross-channel marketing optimization. Marleta began her career with Exxon Chemical Company where she was a technical account manager responsible for oil company clients with annual sales over $20MM. A New York native, Marleta holds an MBA degree in General Management from Harvard Business School and a BSE in Mechanical Engineering from The Cooper Union. She currently resides in Long Island, New York with her two children, Justin (19) and Jiselle (13).
Chief Marketing & Communications Officer
Angela Bostick is the Chief Marketing & Communications Officer for The Wharton School at The University of Pennsylvania. In this capacity, she oversees a 30+ team of talented staff tasked with aiding internal business units with the strategic revenue and reputational growth of the Wharton School. The department delivers traditional marketing expertise by way of content, creative, social media and media relations, as well as excellence in the areas of web services, marketing automation and event execution. Among her many responsibilities is the oversight of Wharton School Press, the school’s faculty and expert publishing arm, and Wharton Business Daily, the school’s daily radio show on SiriusXM. Prior to this role, Angela served as the Chief Growth Officer for Emory’s Goizueta Business School, charged with the marketing, communications and corporate engagement for the school’s portfolio of programs. Her work experience also includes marketing positions in CPG at Procter & Gamble and PepsiCo, and licensing and sponsorship roles in the NFL with the Atlanta Falcons. A former track athlete, rabid Audible listener and a self-proclaimed chef-in-waiting, Bostick enjoys Oxford commas, alliteration and high heels. She earned a BA from The University of Virginia and and MBA from Emory University’s Goizueta Business School. Bostick lives in Philadelphia with her husband Maurice and 13-year old son, Roman.
Head of Diversity, Equity & Inclusion
DeLonzo Rhodes is the Head of Diversity, Equity & Inclusion for Dotdash, which he joined in October 2020.
Exclusive Programming Partner:Investopedia