New York

Ketchum: Managing Account Supervisor

Ketchum is looking for a star Managing Account Supervisor to work on large and growing accounts within our Financial & Professional Services team. You will have the opportunity to lead a team and drive creative communications programming in the U.S. as well as work with our network of global offices. We need someone who loves working with bold and creative clients and is a self-starter with strong writing and project management skills.

About the Job

  • Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
  • Manage day-to-day account signature projects, keeping work on track and to high standards
  • Act as primary contact to clients, continually fostering client-agency relationship to build trust, provide counsel and become a valuable resource to clients
  • Work across agency specialists to lead and provide counsel on a range of initiatives, including influencer relations, earned media relations, paid media counsel, social media, analytics and media tracking
  • Work across global Ketchum offices to support global initiatives in partnership with local teams
  • Troubleshoot client’s problems as they arise; seek senior management input whenever appropriate
  • Assist account team(s) in working effectively and in the best interest of client(s)
  • Demonstrate proficiency in writing and editing materials including plans/programs, client press releases, byline articles, correspondence and reports
  • Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
  • Work with account team(s) to build incremental business
  • Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop client materials, including media materials, byline articles, speeches, client correspondence and reports
  • Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate


Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

  • Seven plus years of agency and/or in house public relations experience 
  • Demonstrated track record in building client relationships and delivering programs that exceeded anticipated results
  • Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling

About Ketchum

As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

What we offer

  • Robust benefits program 
  • Generous time off policies 
  • Retirement program with company match 
  • Workplace flexibility 
  • Business casual dress code 
  • Workplace and off-site social gatherings 
  • Yoga @ work 
  • Professional learning and development opportunities 
  • Tuition reimbursement 
  • Paid maternity/paternity leave 
  • Transit benefits