Jessica Purdy is the Head of Social Media at Chase, where she leads Chase's marketing and communications efforts across social media. Jess joined JPMorgan Chase in 2011 as a member of the Public Relations team, building the Firm's social listening capabilities to support external communication efforts. Starting with Chase Twitter in 2012, she launched Chase's social media channels and has grown the bank's follower base to 5 million – the most of any U.S. bank. Her team now supports marketing and communications efforts across all lines of business at Chase.​ Prior to JPMorgan Chase, Jess worked for a think tank within the Woodrow Wilson School of International Affairs at Princeton University, where she researched digital activism in the Middle East and North Africa. She also worked for a boutique crisis communications firm, Robinson Lerer & Montgomery, following her graduation from Princeton University, where she received a B.A. in American History and was a member of the rowing team.