One-on-One Talk with American Express’ Howard Grosfield, EVP & General Manager, U.S. Consumer Marketing Services

The last content event for the FCS in 2019 will be a unique breakfast in New York, where our exclusive programming partner Google has arranged a one-on-one conversation with Howard Grosfield, Executive Vice President & General Manager, U.S. Consumer Marketing Services, at American Express.

In addition to managing all marketing activity for Amex's Consumer Card business in the U.S., Howard leads the marketing for Amex Advance, a data-driven business that partners with companies across the advertising, travel, and service industries to deliver curated personalization services optimized for their customers. Leveraging best-in-class predictive machine learning, deep consumer insights, connectivity capabilities, and an integrated platform, Amex Advance transforms its deterministic data insights into customized solutions to solve partners’ key business challenges.

Howard will be interviewed in a fireside chat by Steve Arthur, Managing Director, Financial Services Partnerships, at Google. The conversation will the address not only the impact of technology on consumers' credit card and payment experience, but on the marketing of those services as well.

Join us for an insightful discussion of what lies ahead for the American Express brand, the credit card marketplace, and financial marketing in general.

  • Start December 17, 2019 08:00 AM EDT
  • End December 17, 2019 09:30 AM EDT
  • Location The New York Yacht Club, 37 West 44th Street, NYC

Speakers

Guest speaker Howard Grosfield

EVP/General Manager, U.S. Consumer Mktg Services

Howard Grosfield currently serves as Executive Vice President & General Manager of U.S. Consumer Marketing Services at American Express. In this role, he manages and leads all marketing activity for the U.S. Consumer Card business including new customer acquisition, cardmember marketing and engagement, operational excellence and the Amex Advance business. Prior to this role, Howard […]

Interviewer Steve Arthur

Managing Director, Financial Services Partnerships

Stephen Arthur leads Google’s focus on driving digitization and growth in the Financial Services sector.  He helps companies maximize profit in a complicated world of accelerating consumer expectations and dynamic industry trends.  Google has seven major platforms, each with over one billion users, including Google Search, YouTube, GMail, Maps, Chrome, Android, and the Google Play […]

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