Kristen Martin currently serves as Chief of Staff to TIAA’s Chief of Marketing and Communications, and is also the Head of Engagement for the M&C organization. In these roles, she shapes M&C’s storytelling strategy, leveraging nearly 20 years of experience in Marketing & Advertising and Strategic Planning within the financial sector. In addition to her professional responsibilities, Kristen is a dedicated member of the Charlotte Preparatory School Board of Trustees and serves on the Advisory Board of the Financial Communications Society, Charlotte chapter.